SERVPRO of Monterey Peninsula

I was impressed with the professionalism of this company. Luis did a great job as project manager of communicating with me, prior to the work taking place. And Carmen arrived right on time, was very personable and efficient and did a thorough job cleaning rodent droppings from under our kitchen cabinets, as well as in the subfloor area. She was also skilled at the carpentry tasks. A very satisfied customer!

All workers were excellent. Miguel, Tito, Ricky,Tony, Luis, each and every person was efficient, communication was exceptional. They were respectful, knowledgeable, professional and caring. I recommend all of them, highly snd so grateful for their help.

Serv Pro has been absolutely fabulous with us and our home! First and foremost, Cameron has been so attentive, understanding and helpful! He always made time for us! At the front desk was Stephanie, Haylie, Olivia and April who were incredibly communicative and available. The techs who came out to help with the drying and care of our water leak were so knowledgeable, on time and professional. Thank you Miguel, Valente and Carmen! Lastly, thank you to Luis, our project manager. We appreciate your care with our claim and advice! Thank you all!

We had a leak at our rental property in Carmel, CA. We were in a panic as we had renters coming in just a few weeks. Water had leaked into the lower level of the home and everything was a mess. Servpro was extremely responsive and helpful they worked 2 days straight extracting water and drying out our floors. They continued to follow up once all the work was completed and made sure we were satisfied. They got the job done and the renters could never even tell! Crisis averted. Thank you, Olivia, and your whole ServePro Team!

I have never had the quality of work that was provided by Mr. Ricardo Esparza Tito Valente. Servpro should be proud to have such an excellent employee.

ServPro went above and beyond to mitigate the effects of storm-related water damage to our kitchen. The members of their team--Miguel Hernandez, Tito Quintero, and Ricardo Esparza--all did an outstanding job. On Christmas Eve when no roofers were available, a heavy rain revealed a previously undetected hole in the roof. Miguel and Tito even created a clever system using plastic sheeting to funnel the water into a plastic container, preventing further damage. I will definitely recommend ServPro to all my friends and family.

I cannot say enough good things about this SERVPRO franchise, headquartered in Castroville. Under the supervision of Luis Cortes, the team was professional, knowledgeable, prompt, caring and thorough. From the first visit by Miguel to the ongoing phone support from Megan Nobles, I felt my needs were being taken care of by professionals who care about quality. Having home damage from water is not a happy event, but this SERVPRO team made it less difficult. They showed up when they said they would, giving me advance notice. They had up-to-date, effective equipment, they were thorough in analyzing and fixing the problems, and they were efficient and speedy. Thank you, team!