NY Fire Water Mold

An amazing company to deal with! This company came highly recommended to me and they definitely did not disappoint. They have been in business for a very long time and now I understand why. Carl and all his crew were wonderful. They always came when they said they would and they were able to pinpoint my problem and took care of it immediately. So very helpful from the beginning of my water nightmare until the end when my house was put back together.

After dealing with multiple sewage floods in our basement over the years, I can say without hesitation that NY Fire and Mold is the only company I would trust to handle the job. Their team consistently goes above and beyond, not just with the cleanup and restoration itself, but with the entire experience. From the moment they arrive, they walk you through every aspect of the process. They take the time to explain each step and make sure you’re informed and comfortable. The level of care and professionalism is unmatched. By the time they’re done, your home isn’t just clean—it’s often in better shape than it was before the damage. Carl has never failed to impress me with his kindness, speed and reliability when dealing with a water "nightmare". Brandon, in particular, is a literal godsend. He speaks directly with your insurance company to ensure that your claim is properly handled and nothing is overlooked. That level of advocacy is rare and incredibly valuable during such a stressful time. I’ve recommended NY Fire and Mold to anyone I know who needs water mitigation, and I will continue to do so without hesitation. If you’re dealing with water damage or any similar disaster, this is the team you want on your side. Trustworthy, thorough, and truly caring—there’s no one better.

NY FIRE Water & Mold came to our rescue! We previously searched everywhere for an asbestos abatement company; most others wouldn't even return our calls or come to do an estimate in person. Carl and Brandon were extremely friendly and patient throughout the ENTIRE job. They provided an in-person estimate and thoroughly walked us through the process of abatement in 3 rooms of our home, the materials we were dealing with, and how each day of the job would pan out. Everyone on the job was thorough and careful from setting up the containment area, to removal, and clean up. They communicated with next steps and were always a quick phone call away when we had even the most minor questions or concerns. Even for this large scale job, the pricing was VERY fair for the timeliness, quality of work, and peace of mind we received. They even took the time to alert us to other important issues they noticed along the way and offered to help with those as well; some even at no additional cost.This is an HONEST, FAMILY-run company that truly cares about its customers, and deserves your business. 5 STARS! HIGHLY recommend!!!

After having a huge flood in my house , I called these guys from a recommendation. They arrived the next morning with an army of men. I thought my clean up would take days to get in shape. They worked nonstop for 8-10 hours straight. Amazing doesn’t properly describe their work. They were neat, professional and totally thorough. Brandon even helped me deal with my insurance company. If you ever have a loss, these guys are the best I’ve ever experienced

Several months ago my daughter discovered water on the floor in the laundry room. The water heater was 15 years old so I figured it was about time for replacement. Had the water heater replace and less than two weeks later it was wet again but this time it was worse and the flooring in the family room was wet as well. We called the plumber and he advised me that it was in fact the heating system boiler and not the water heater that was the issue. The plumber also called NYFWM to come because of the amount of water damage. Brandon and his team arrived and immediately went into action. He helped us file the claim with the insurance company and began taking up the floor to remove the water and reduce the chance for mold. At this time it was discovered that we had asbestos tile and that we were going to need to have that removed. Carl and Brandon helped us to negotiate with the insurance company and connected us with the proper people to remove the asbestos. Once we had a date in mind Brandon and his men came to the house and helped me move everything from the downstairs into a container on the driveway. They made everything fit and got us ready for the abatement. Everything went really well with that and we were now ready to get someone in to repair the damage. NYFWM submitted an estimate to the insurance company in order to get us the most money for the repairs. The repairs have since been made and now they are going to help us move everything back inside so that we can start to get the house back in order and get the container out of the driveway. Every single step from start to finish was a delight and Carl, Brandon and his team are just amazing people. DO NOT trust anyone else if you need any work of this kind. Please do yourself a favor and use NYFWM, you will be glad you did.

Can’t say enough good things about this company. We worked with Carl who was so helpful when we had mold in our basement. He not only helped us get rid of the mold but also gave my 2 year old son such a cute spiderman watch! Very personable, friendly, reliable and knowledgeable company! Thank you so much!!

From my first phone call, the guys at this company have been so amazing and helpful. They managed to take what is inherently a stressful process and make it as pleasant as possible. Brandon is such a nice guy and really walks you through every steps of the process. It can be so overwhelming and confusing dealing with so many companies at once (insurance, plumber, etc) and he made sure to follow up with me after each one. They are so quick and efficient and I almost felt as if we were their only clients with how fast they responded and were always available for our questions. Really grateful for Brandon for his patience and honestly and helpfulness. Thank you