911 Restoration of Orange County

I had a water damage issue and 911 Restoration of Orange County made the whole process smooth and stress-free. Anthony, the project manager, was super honest and professional—he explained everything clearly and followed through on time. Really appreciate how efficiently they got everything done. Highly recommend!

Great service Jose. Z was very professional helping me out and keeping up to date with everything he was doing to take care of the water damage I had going in my bathroom. I would highly recommend Jose Z. and 911 Restoration.

I made a call to 911ROC late one evening for mold remediation and they were out at my property early the next morning to provide an estimate. We approved and the work began almost immediately which was a relief. I worked with Ryan, the PM, who was fantastic and extremely communicative throughout the entire process. Himself and his technicians, Carlos and Shawn, were professional and patient when it came to accommodating my tenants' schedules, the downpour of rain that happened to roll through during the drying time, and our concerns as the homeowners dealing with this type of issue for the first time. When the walls were opened up, one of the technicians noticed an issue that would require for a plumber to come out and Ryan made multiple calls on our behalf to get someone out ASAP and provide options which cut out a lot of headache and work for us. After all that, when we had post-remediation testing done, the report came back spotless. The inspector himself was incredibly impressed. Huge pat on the back to the guys for that. We appreciate Ryan, Carlos, and Shawn & cannot give them enough praise - have saved their information and will be sharing with anyone who may require an array of work done at their property. Thanks again.

Highly recommend 911 Restoration! They saved my parents house! The toilet overflowed in the middle of the night and flooded the living area, kitchen, hallway and spare bath. 911 Restoration came out first thing and made all of us feel confident that there would be no long term damage. They saved us!

Carlos and Miguel from 911 restoration came to work on a secondary bedroom that had water damage done to start the process of the repair. They were very courteous very, very friendly and very professional. They took great care of my home by laying down plastic wherever they walked tarped off the section of the bedroom they were working on and did a fantastic job. They did a fantastic cleanup when they were done for the day, I give them 10 stars they did a great job. I highly recommend them both.

GREAT service! I called them on morning of July 4 after my house flooded and they showed up within hours and immediately started drying stuff out and taking pictures/readings. (other company didn't even have techs available on July 4). Throughout the process Anthony my project manager was SUPER communicative and detailed. I texted that guy at all hours of the day 7 days a week and got instant responses back. He also advised on what I would need to provide to insurance and what to expect from them. And Jose and other techs were very professional. They sent detailed information to my insurance almost daily and ultimately convinced my very stubborn/difficult insurance to cover the full scope of the mitigation efforts. Ultimately their attention to detail and responsiveness took a huge weight off my shoulders in the midst of a very difficult situation for me and my family. No idea how they compare on price TBH since they billed my insurance directly but given insurance ultimately reimbursed them I'm guessing they're competitive.

I had a good experience with 911 Restoration and would happily recommend them. Oscar provided great service and communication. I felt included every step of the way - even though we naturally had issues at the same time as everyone else in the area. Oscar’s response time was excellent and he helped drive everyone involved. This was a process we had to pursue without bids given the urgent nature of water leaks and that is always a bit nerve wracking, but I felt like Oscar’s services and pricing were transparent and clear throughout. You always worry that when you connect with an unknown contractor you will be promised the world and then risk disappointment. That was not an issue here at all - proceed confidently knowing that Oscar is a responsible, reliable partner.