Kiwi Services

We hired this company for a general cleaning of our couch, which we’ve had for several years but was in great condition. When the cleaner finished, he told us the gray marks on the cushions were wet spots that would go away once dry. We trusted that explanation and paid at the time of service. Unfortunately, the spots never went away. We tried everything — machine washing the cushion covers (which are machine washable) and using our own green machine — but the marks appear to be permanent. When we contacted the company, providing clear before-and-after photos, they blamed us for the damage and refused to take responsibility. They never offered to fix the problem, didn’t formally apologize, and communication was terrible with slow replies, sometimes no reply at all. We got our money back indirectly by disputing the charge with our credit card company. Now we’re left with the cost of having to replace our couch cushion covers. This company was unprofessional, careless with our furniture, and unwilling to stand behind their work. Avoid at all costs.

Kiwi services have done an amazing job removing make up grime, high traffic soiling and pet stains on my carpet. I've used their services many times over the years and they have always provided exceptional quality and Very flexible scheduling as well. I recommend Kiwi to everyone!! Vic.

We've been using KIWI services for all our carpet, tile grout, air ducts, furniture, and laminated floor cleanings. The techs were professional and respectful of our home. The one year warranty was an added plus.

Kiwi Services did a great job cleaning our valuable rugs. They were professional, handled everything carefully, and made the rugs look new. Their prices are very reasonable, and the pickup and delivery service made the process super convenient. I highly recommend them!

Overly priced for a very poor job. I saw tech cleaning my stairs with a brush and a dirty rag. I assume all the rooms were cleaned the same way. Fishy smell in the house and not fresh and clean. He didn’t vacuum before cleaning so all the dirt was just rubbed on the carpet.

I have used Kiwi Fort Worth several times to clean my area rugs and they have been fantastic. I had a few pet stains which needed deep cleaning and they washed my rug several times. They pickup and deliver and are friendly and quick. You never realize the difference until you get your rugs back…It makes a huge difference and brightens up your room again. Customer service is outstanding. I would recommend Kiwi hands down.

This entire experience has been very disappointing. I think they have had my rug for over a month now. They have tried to deliver it three times. The first time the guy showed up and realized the rug wasn't even in the van. The second time, they called after the delivery window to say there was a family emergency. The most recent delivery was today where once again we have been waiting for another no-show. I will update this review once the rug is delivered. Pretty ridiculous. Update: The rug still has a pet odor and I'm not even sure they did anything at all with the rug.