Bedrock Restoration - Water Fire Mold Damage Service

A friend recommended Bedrock Restoration to me after my house caught fire on 10/31/24. They are great to work with. No pressure, full of information and resources. The insurance company adjusters were impressed by how they worked to prevent any further damage and still keep the area as it was for insurance investigators to come and do their job. Impressed on how they are available for questions and have walked me through the process. Just an amazing company that come alongside of you when your world has been turned upside down. I highly recommend Bedrock as a company. They are now on my preferred vendor list for my clients.

I won’t go as far as to say I can’t wait for the next water damage but, if it happens again, we will definitely call Bedrock. Robinson was our project manager. He kept us posted on what was happening when, checked in to make sure all was going well and followed up at the end to make sure we were happy. Josh did the work and was a master. When they told us ahead of time that when the project was done that we’d never be able to tell we had water damage in our ceiling I was skeptical. They were right. I swear the ceiling looks better than it did before the damage. Thank you to Robinson and Josh for their great communication and expert repair. I wouldn’t hesitate to recommend them to anyone.

Had an inspection done to investigate minor water issues in my basement. Unlike every other company, Todd was extremely honest and professional, and didnt use the common sales tactics by pressuring you into services that aren't actually needed (looking at Roto Rooter, Bonfes, etc). Even though I didn't need services today, I was given some good tips on how to handle exterior drainage issues, and was given peace of mind that the water issues in my basement were more minor than I anticipated. Because of their integrity, which isnt seen much now days, I'll go out of my way to refer them to anyone else I know that has similar issues, and I'll be sure to have them as my #1 pick if I do end up having issues.

I worked with Ricky on a kitchen remodel after my floor flooded. He was really great about coordinating all the different contractors that needed to be coordinated. He was friendly and communicative throughout the process and patient with any questions I had. Bedrock was able to negotiate a really good deal for me with my insurance company. They were timely and efficient with their work.

Joey and Justin came out the next day when we had a pipe burst. They found all needed proof for our insurance claim, and will be submitting to State Farm for us. We will also be using them for the repairs! Can’t say enough good things about the company! Excited to continue working with them, and we will definitely recommend them to friends and family! Edit* Just had Todd and Robinson out to repair all of the damage. So hardworking, and went above and beyond to ensure that everything was to our liking. Our house is more beautiful than I could even have thought it would be. I am so happy with the results!

Bedrock is AWESOME!!! I was referred to them by my insurance company. They were 1 of 3 - I called the first one - no answer & the second one was automated asking me to fill out something on line - The third one was Bedrock & I couldn't be happier that the first 2 didn't answer. They answered on the first ring! From the initial call to the end of the process, and everything in between, this is who you want to call! Nothing but praise for the entire staff that I dealt with! I first spoke to Jesse and he coordinated the crew to come dry out the mess I had. They were at my house in under 90 minutes. I can't remember their names but they were Awesome! This whole project became a nightmare with the independent adjuster handling my claim. The project should have been completed in under 2 months but took over 7 to complete. This was NO FAULT of Bedrock, only the adjuster. Everyone involved at Bedrock was understanding and patient with me. Once we had the first payment made they worked quickly to get my project done. I dealt with 3 different phases of restoration and everyone that worked on my house was professional, courteous & did an excellent job! Any mess was contained perfectly & removed without issues. The clean up crew, the drywall crew & the flooring crew were all AMAZING!!! I can't stress enough how AWESOME the whole crew at Bedrock was! Huge shout out to Adan, Ricky, Jesse & the rest of the staff that i can't remember the names of, for being understanding & super easy to work with during this process. It wasn't easy but again not the fault of Bedrock, they were stellar! I Highly Recommend them to anyone in need of restoration or any type of clean up after damage to your house. 5 STARS TO THE WHOLE CREW!!! THANK YOU!!!

The bedrock team was very quick and helpful when we had water damage that required restoration. They came out almost immediately to get started. The team was also very helpful on navigating insurance and advocating for us. And the construction crew did a great job as well. All in all we were very happy with choosing bedrock to help with restoration and reconstruction.