David Gray

What a great experience with David Gray Services! From the technology to sales, from Staff office communications to Texting and even sending a photo of who was coming out to my home for Installation of both inside and outside HVAC Systems. Nico and John arrived on time and worked the entire day with efficiency and professionalism. They are both friendly, knowledgeable and patient. Nico really took the time to answer the ton of questions I had learning the upgraded systems. He is so kind and I thank him for his patience. Both installers respected my property and me and cleaned up when the work was done. I appreciated Charlie in the beginning when he made several calls into the office to confirm options to move forward. I appreciated Melissa, who answered my questions regarding the Club Membership therein and what that entailed moving forward. Thank you to Tom, who was generous to explain the differences regarding Variable systems to my husband. I look forward to lower utility bills with the better models! Good job to everyone on the Team and I will recommend you to everyone I know. Kudos on all departments from Sales - Service - Installation - Administration

I had a very positive experience using HVAC technician Quenton Martel from David Gray. He was professional, easy going, provided great education about what he was doing and what his recommendations were, and was a really nice technician to work with. I highly recommend both this company and this technician when needed. Great job, thank you!

Had my 6 month AC system checked by Hamid Boukhal who certainly was very knowledgeable and professional - explained what he was doing every step of the way I very much appreciated. Very impressive how he really cared to service my system and gave me some tips as well. Thanks David Gray for hiring such an amazing employee - job well done !!

My A/C recently ceased to function properly. I found David Grey Heating & Air on the net and gave them a call. The troubleshooting technician that was sent, Hamid, was very polite, knowledgeable, and honest with me that my A/C had seen its best days. After discussing what the best options were it was time to replace. Nico and Bryan were sent out to install the new A/C system. These two gentlemen were AWESOME. Very professional, courteous and answered all of my questions. I am very happy and grateful that I chose David Grey Heating & Air. I have called on other companies over the years for A/C work, David Grey is second to none! Outstanding Work!!!

I had a great experience with David Gray Plumbing, Heating, Electrical, and Air. Malcolm Tobe was the technician who came out, and he was fantastic—very knowledgeable and thorough. He took the time to explain everything clearly, which I really appreciated. Overall, an excellent experience!

Hamid did an excellent job of fixing our AC, although several parts needed replaced. He was very efficient, personable, and great with communication. He helped speed up the process so the tenants didn’t go too long without AC. Plus he helped navigate getting me in touch with the person who deals with warranties. I truly appreciate his hard work & him going out of his way to help! So glad your company has excellent service with employees like Hamid, as I always trust David Gray. Thank you!

Well, a rude David Gray employee suggested I had to file a complaint in order to resolve an issue. Then she hung up on me. So here we are. David Gray was contacted to install a mini split in my garage. The mini split is in, taking a whole day to install. While the AC installers were great, the assigned electrician need some more experience. The lines attached temporarily to the side of the house were to be covered in a plastic housing. They are swinging free right now. Permit paperwork which I need for the county inspection has not been given to me. A permit which should have been secured before the installation began. I have tried for four days now to resolve this issue. Rude employee stated that David Gray does not have a management team so I cannot speak with a supervisor. No management, really. No emails or transferred calls answered. Further, I discovered that David Gray marked up prices by over 100% on parts used. I could go on but I have to honor her request to file complaints.