Campbell Appliance Heating And Air Inc

Do not use this company. Dryer wasn’t heating, called them, charged me $335 (part and service fee). Technician came to fix dryer just for it to completely stop working and literally burnt my clothes ALL ON THE SAME DAY. It has completely new problems, they offered to send out another technician but would have to pay for new parts???? No refund, no partial refund. They will break your appliances and make you pay for it. Absolutely ridiculous. That’s how they stay in business. DO NOT USE THIS COMPANY!

After dealing with the nightmare of scheduling these people to come out in the first place. The fridge they fixed went out again a week later. The showed up again performed the same repair. (Magically had the thermostat in stock this time) and the fridge has now gone out for the 2nd time. Do not waste your time or money here.

SCAM!! If you want to waste hundreds to be made fun of during a service call only to NOT be given any information. Walked right in no introductions. Management could care less about their quality of service or work ethic. Quoted $139 service fee, waived if repair is done. Walked out my door $205 later after absolutely nothing but harassing me.

Set up service call with Campbell for my lg side by side refrig (freezer not cooling like it should). Service tech scheduled between (btw) 12-4, husband notified by text that tech would arrive btw 4-6. Techs checked refrig, stated a condenser fan was the problem. I asked how much the part was and the service tech replied about $65. The part would have to be ordered. My husband received a text from Stephen (scheduler/office guy) with a total repair of $489. I called for a breakdown of the charges and Stephen told me they are a flat rate company and would not break down the charges. All work was cancel and we have gone elsewhere.

Asked for a breakdown on the invoice for parts labor and service charges but I have not seen it yet

If I could give 0 start to this company I will I paid $720 to fix my washer and dryer and they didn't fix it , I call back to the store and the manager yell at me telling me he won't give my money back and he will fix it whenever he want his name is STEVE , I'm a manager too and I will never treat a client like that , they had been saying they come on they to fix Mt wsssher and they never come. .. my boyfriend had been asking days at work to wait for they for the end of the day say they will come another day , don't evener choose this company.....

O PLUS STAR!!!! Please go to YELP and especially the negative BBB reviews as well..... you will be shocked. I was not, because I experienced so much of what I read. Very poor service with no resolve. Appliance still not working four to five visits and almost 400.00 later. It was not even so much the money as the dishonesty and the unprofessional customer service because I was not satisfied with the service. Even the owner is unprofessional ... or at least I was told it was the owner. Very sad to read those reviews because some were almost my exact situation, so I can relate. They kept telling me the weird noises were normal and each time they came out, it got worse. If they would have just admitted that they didn’t know what was wrong, but instead took it apart and stared at the parts until finally throwing it back together and it rattled and shook like crazy. He told me that was normal. I also see a review on this site as well that refers to dishonesty. I had the technician add comments each time I had to sign anything and was told I would get a receipt by email. My comments were apparently erased once he got into his truck. He stated that I was satisfied and my comments were not on the receipt. I was not at any point satisfied with more problems than I started with. This is really sad to me....... I was never offered any type of a refund, or decent apology, but instead very aggressive and rude statements made by technician and owner. She told me I better be glad they didn’t charge me more when I stated the same problem still existed....Wow. So many more complaints about scheduling, warranty, etc, but not enough time or space. **** Owner responded stating that he knew nothing about this. Well, it’s still broken and never too late to make this wrong right if you really mean what you said in your comment. I would really like my money back or my machine fixed.