Mr. Appliance of Northern Colorado

Our oven stopped working the day after Thanksgiving. I called Mr. Appliance and got an appointment for the following Wednesday. Justin Salapich, the gas appliance technician was on time, friendly, and efficient. He wore booties to protect our floors, found that the igniter was the issue, gave me a very reasonable quote, and installed the new part right away. I'm highly impressed with Mr. Appliance and Justin. I recommend this company!

Terrible experience! I highly recommend anyone other than Mr. Appliance. Called them to look at my Whirlpool dishwasher. They came out and did a diagnostic and advised I needed a new motherboard. Ok, no problem. I agreed to let them do the work. I was told the part was out of stock but it should be available in a week or so. Again, no problem. Weeks turned into months and every time I called I got the runaround. This is a very common dishwasher and common part. Finally I said forget it and refund me. They refused to give a full refund. I feel scammed and will be filing a complaint with the BBB. Stay away from this company! What an unprofessional response. Excuses rather than accountability. Someone should not be charged ANYTHING when service was failed to be provided. I understand that a diagnosis was done, but I agreed to move forward with repairs which the waives that fee according to your policy. When you FAIL to then provide the actual repair, charging that fee is unethical and shady. Don’t make excuses about not being able to get the part, maybe use different vendors. Just a HORRIBLE HORRIBLE experience with this company!

I would totally recommend using them again. They were very fast to come to the house and fix the issue. Daniel was VERY nice and professional during the entire process. He explained everything clearly and made the experience easy. Thank you so much for everything

I cannot say enough good things about Chris Thomas. He went so above and beyond on not only fixing my washing machine, but he was also kind enough to take a look at my dishwasher of the fly, which he absolutely did not have to do. As long as I have appliances I will be using Mr. Appliance and specifically requestion Chris. A++++ and he needs a big fat raise!

My son and Daughter in law recently bought a house in Fort Collins, after getting settled they noticed a leak under the fridge. We pulled it away from the wall realizing it’s been leaking for sometime, I called Mr. Appliance and we set up an appointment. Today David came out and diagnosed the issue, he said it’s not draining like it should be, unfortunately he had to take everything out of the fridge including shelves, the doors, and the structure to get to the drain. He made it look easy, it was a 3 minute fix after the disassembly, great guy, great company, would highly recommend

Daren was on time. He answered all my questions, including his recommendation against some brands. He was familiar with. He was professional clean and quick. I thought, though for my neighborhood he charged too much.

The repair man was very professional and thorough. Very kind and pleasant. Linda who took my phone calls is so welcoming and helpful. I highly recommend this company.