D&D Home Services

Juan Nájera tackled the sixty-something year-old plumbing in our church building to clear toilets that frequently clog. He was professional, fast, and knowledgeable, and did not stop at merely succeeding in making them flush. He stressed the system repeatedly to ensure the root cause was addressed, and hopefully ensured the fix will last. We are grateful for same-day service, excellent communication, and a problem free transaction.

Make sure you get an exact quote from this company before letting them do work. I have used this company several times and they have always done good work and have been very reasonable. I called them to replace a water heater today and they came out and did it, and did good work. The technician told me when they got here that it would probably be around $1200 or $1300. When they finished he presented me with a $2000 dollar invoice. I questioned it and he said he would have his supervisor call me, which he did. I explained what I was told by the technician and the supervisor basically told me that his technician "would not have quoted it at that price" and asked if I was refusing to pay the invoice.....and then also stated that $1200 wouldn't even cover the cost of the 50 gallon electric water heater that they installed... They did take off their "helper fee" and it was $1901 instead. I am not a liar and you shouldn't question your customer's integrity. Your technician did tell me that price range when they got here or I wouldn't have let them do the work. Definitely learned a lesson today. Thanks for that.

Technician was friendly. He was professional and worked quickly to fix our AC motor. The quick work probably could have been a little slower. Our AC ended up having the wiring left on the outside of the cover. It wasn’t like this when he started, I didn’t expect it to end up like this. (I am not the SME but) it doesn’t seem the correct way to go about this repair.

UPDATE 9/25/25: This is my second experience with D&D and they are doing a fantastic job! First, dispatch called and let me know they had an opening within minutes of me booking an appointment online. It made me feel like a VIP customer for a non-emergency issue. Secondly, Juan arrived on time, made his assessment and then easily explained why he didn’t think snaking the drain would fix the smell. He suggested a smoke test to determine if there was a leak and sure enough, there was a busted pipe in the attic! He quickly got to work making the repair and I’m so glad he made the suggestion rather than what I had been told by others. Juan’s confidence and expertise is something he and D&D should be proud of! A huge ‘Thank You’ to Juan & D&D! ORIGINAL REVIEW 7/2/25: Our AC was making a horrific noise. Called D&D and they were onsite within a couple hours. Isaac was our tech and he was friendly and professional. He was able to troubleshoot, pickup the part, and make the repairs quickly! So happy that we called D&D!

We recently had a problem with our water heater and was told it need to be replaced by D&D. Plumbing by a technician named Joshua. I was working and my wife was home when the technician initially showed up for the appointment. When co texted by phone the tech was very rude and seemed hardly responsive. He showed up accessed what he thought was wrong with the water heater and said it needed to be replaced. He said if he did it the same day it would be a lot more expensive so we waited until the next day when he said he would be there first thing to change it out. Next day no call no show and so we called. The representative who answered said that they wouldn’t be able to do it today so even after escalating it to an emergency still wouldn’t be until next day even though Joshua said he could change it out that day but we decided to do the next morning that he said he would be there first thing. Very unprofessional all around for this company. We’ve lived here our entire life and won’t ever use or recommend this company for any type of business. Not to mention we have a newborn and two year old for the reason we tried to make it emergency. My experience you always have someone for emergencies no matter what.

Ramiro did a thorough job (second major leak repair he’s done on our plumbing) and is always easy to communicate and work with. Plumbing work was well done and made it easy to understand what all our options were to repair the leak. Picture is from midway through install of the new drain line tie in to repair the leak. Awesome work!!

D&D (Isaac and Jeysen) came out and did some work for one of my facilities today; ON A FRIDAY!! They were very professional, explained everything in detail! Thank you for getting our AC up and running quickly!! Our tenants depend us, you just made my job easier! If I could give them more stars I would! Sincerely, Theresa Easy Stop Storage