Monkey Wrench Plumbing and Heating

I don’t even know where to begin when expressing my appreciation for Eric and his expertise. He did all the plumbing on our two bathroom renovation and helped us achieve what we thought to be the impossible… (i like impossibly beautiful antique furnishing that go against Massachusetts code- but he installed a special valve making it all compliant and my beautiful bathroom dreams come true! But also- he identified some issues with pipes in our basement and gave us realistic time frames of when they need to be replaced. THIS is the kind of thing that I appreciate. We’re grateful to have Monkey Wrench as a business I know we can trust- they’re there in a pinch and make time for emergencies and we’re forever grateful!

Updating my review after having done a few more projects with Eric at Monkey Wrench. Over almost two years owning an older home, Eric has handled all my plumbing jobs: Gas line hookup, tankless water heater install, copper pipe repairs, replacing sections of cast iron drain, a few kitchen appliance installs, and other odds and ends. He's a nice guy who knows his stuff, answers all questions, prices competitively, and makes referrals if something is outside of his domain of expertise. Most importantly, he cares about doing good work. I have confidence that Eric is giving the same effort in my home as he would in his own. Best plumber I've ever hired by far.

Eric from Monkey Wrench Plumbing is a true professional in every sense of the word. As a master plumber, his expertise shines through in the quality of his work. From the moment he arrived, Eric's courteous demeanor and clear communication set the tone for an exceptional service experience. What truly sets Eric apart is his commitment to transparency and fairness. He took the time to thoroughly explain the entire process, ensuring I understood exactly what needed to be done. His pricing was remarkably reasonable, especially considering the high level of skill and service provided. Eric's efficiency was impressive - he diagnosed and fixed the leak promptly, demonstrating his years of experience. The confidence he has in his work is evident in the guarantee he offers, which provides great peace of mind. After this outstanding experience, I can say without hesitation that Eric has become my go-to plumber for any future needs. It's rare to find a tradesperson who combines technical proficiency with such excellent customer service. I highly recommend Eric from Monkey Wrench Plumbing to anyone in need of reliable, high-quality plumbing services.

Eric is awesome. We were in a pinch - No hot water and hosting family at the end of the week. He gave us a fair shake on replacing a part of our Navian tankless unit with a quick turnaround. It helped that he is Navian-certified. So his familiarity with our issue made for fast work. He even went out of his way to head to Woburn to pick up a piece he didn’t have stocked in his truck. He also was in constant communication via text and phone. If you’re on the North Shore, this is your guy.

Eric replaced our hot water heater. The previous one was over due and the pipes leading in and out both needed attention. He was quick, work was great, and he was very professional. Copper pipes got the work they needed, drain got cleaned up, and we are enjoying our hot water. Trustworthy plumber giving you the quality work. Highly recommend.

I discover that my toilet was leaking on the afternoon of Jan.9th. I reached out to friends and family for a recommendation. My daughter hired Eric when she had a burst pipe and he came immediately and fixed it. She recommended him highly. I called him later that day and he came out the next morning. He was on time, and text when he was on his way. He identified the issue and explained everything he would have to do to fix it. He went out of his way to answer any question I had and to show me what he was doing and why. I was impressed by his thoroughness. He was professional and polite. I will consider him my plumber for any future needs. I would highly recommend Eric Duhaime to anyone!

I Can’t say enough good things about Eric! He was quick to respond to my call, gave a very fair quote and answered all my questions. He does great work, fast and efficient. We found our new plumber and will definitely be using him for any future plumbing needs! Thank you Eric!