City First Electric

My electrician Abdullah was amazing. Not only was he friendly, but super knowledgeable and helpful He troubleshooted the problem quickly and got my lights and outlets working in no time. Highly recommended.

0 Stars – If I Could Go Lower, I Would. This company is an absolute nightmare. Customer service is a total absolute incompetent trash. Nobody knows what’s going on, and we’ve been bounced back and forth with American Home Shield for months and weeks. Every time we’re promised a call back, it never happens. Zero accountability, zero follow-through, just a total waste of our time. All this headache just to repair or replace TWO exhaust fans. Completely ridiculous and beyond frustrating.

I really do not know how this company continues to stay in Business. I had them come out through my home warranty for a small electrical job. They came out and were not sure if it would be covered. Well 3 weeks later and me calling 5 different times with them never calling back, I eventually was told by my Home warranty company that it would not be covered but call back City first if I still wanted the job to be completed. I then called them and asked them how much, they gave me a very high quote which didn’t seem right. I asked if I could talk to the manger who does the bids to call me and see if he could lower it since it took so long. A week later nothing. I called again and they gave me the same promise to have someone call me back and nothing. Finally my home warranty refund me since they felt bad how long they took. Speed forward nearly a month and a half later, I got the easy job done for half the quoted cost by a much higher rated licensed electrician. Maybe this company does good work, but I don’t know how they still operate since their managers either don’t care or don’t know what they are doing.

This is a terrible incompentent and fraudulent company that works for American Home Shield. They simply collect a deductible and turn down your claim. They are a complete fraud and should lose their contractors license. I will be reporting them to the Contractors Borad and disputing all charges with my CC Company and cancelling the Home Warranty for fraud

First of all, their response time is awesome. I got a confirmation from my home warranty that they accepted the job and I swear I got a call 30 seconds later and scheduled the service. First time that's ever happened, normally (with other contractors), I get a call within the next day or two. When the technician showed up (I think his name was Tim), he quickly diagnosed an nagging electrical issue I was having (no electric in several rooms) and fixed it quickly and efficiently. As a homeowner, this type of excellent service is invaluable. Consider me a very satisfied and now very loyal customer. To anyone looking for any electrical service, I HIGHLY recommend City First. Keep up the great work! ⚡

I have AHS home warranty, they came out and told me the breaker was a bad one and shouldn't have been used from the builder. They say they'll come back once the repair is approved. I follow up with AHS, they were told that I overloaded the circuit with laundry room and an outlet used for living room entertainment. My home was built in 2019 and im 100% sure that it had to pass all inspection when the house was built. Because they told AHS a different story than what the technician told me AHS won't approve the claim. Reading some other bad reviews, it seems im not the only where technician says one thing and tell AHS another. It make you think they are trying to scam the system. Decent reviews apparently, but don't trust them especially if you are going through with home warranty! Request another service provider!

First of all they went out of their way to get me the appointment quickly because the power and hot water were out. The technician arrived promptly. He was friendly and polite. He fixed the issue very quickly. I am 100% happy with the great service!!