First Choice

we experienced a major water leak in our home, and most of our house ended up soaked. i reached out to a local water damage restoration company for help, and they handled everything from start to finish. the team arrived quickly and got to work removing the standing water and protecting our belongings. they set up powerful drying equipment, and it was clear they knew how to get the moisture out fast. once everything was dried out, they moved on to the demo phase. this included taking out most of the drywall from our downstairs walls and ceilings, as well as removing all the affected flooring, some doors, trim, and even the downstairs bathroom. they also took care of all the communication with our insurance company, which made the whole process much easier and less stressful for us. i decided to use the same company for the rebuild and am really glad i did. we upgraded some materials, like installing better doors and new flooring, and i paid the difference for those improvements. joe was the project manager for the rebuild, and he was fantastic—always responsive and kept us informed about every step. if there were any issues or delays, joe made sure they were handled right away. the workmanship was impressive, especially on the new floors and moldings. they paid attention to the details and made sure everything was done the right way. our home looks even better than before, and we are really happy with the results!

After a recent water emergency at my apartment complex, First Choice Water Damage responded quickly, arriving in less than an hour even though it was a holiday weekend. Emmanuel was an excellent communicator, keeping both my residents and me well informed throughout the whole water damage restoration process. As a property manager, I really valued that every time he was on site, he always checked in and out with me so I could be sure the restoration work was progressing. He truly went above and beyond to make sure the cleanup and drying process went smoothly for my residents—regularly stopping by to check on them, giving clear updates, and being more accommodating than many other restoration companies I’ve worked with. I highly recommend their service for anyone dealing with water damage.

I had a moderate water problem in my home when my washing machine installation went wrong and caused some flooding that damaged my floors. I was very stressed, especially since this was my first time dealing with anything like this as a homeowner. Thankfully, I was able to reach a local water damage restoration company in the middle of the night—it's great that they offer 24-hour emergency service! Russell answered my call and patiently explained the whole water mitigation process, which really helped me calm down. The restoration team arrived right on time the next morning. They were professional, friendly, and worked quickly to dry out the area and start repairing the water damage. The crew also took the time to answer all my questions and explain each step, which I really appreciated. Everyone I spoke with from the company was knowledgeable and courteous. It's clear they are true experts in handling water damage and flood restoration. After the work was finished, Russell followed up with calls and emails to make sure everything was okay. It's rare to find such caring customer service these days. This company feels like a family-owned business that truly values its customers, but they also have the resources and staff to handle any job efficiently. I hope I don’t have to deal with water damage again, but if I do, I know exactly who to call. If you're looking for water damage restoration services, I highly recommend reaching out to them!

I usually don’t give out 5 stars easily, but the water damage restoration team in Anaheim was excellent. Whenever it was their turn to handle something, they were always on time and very prompt. The mitigation crew was tidy and extremely polite, which really impressed me. I’ve never met restoration workers like that before. During the reconstruction, Russell was always available when I called. He understood how the insurance process worked and helped everything go smoothly. My kitchen, flooring throughout the house, and even the basement ceiling were affected by water damage, but the team made sure everything was taken care of. I had complete confidence they could do the job, and they definitely did.

i had a great experience with first choice for water damage restoration. the process was quick and smooth, and they took care of most of the water stains without needing any extra treatments. there was no pressure to buy anything additional, which i really appreciated. if you do want extra services, they are upfront and let you know if you actually need them or not. their prices are very reasonable, which makes it easy to use their water damage restoration services whenever needed. russell, who came to help, was super friendly and worked fast. i will definitely reach out to them again if i have any water issues. everything went well, and it was an easy experience.

we experienced some water and mold damage in our basement during a home renovation, and needed help fast. our insurance referred us to a water damage restoration team, and they took care of everything for us. joe worked closely with our insurance to handle all the paperwork and approvals, which made things much less stressful. the crew was friendly and very understanding with our family, always answering our questions and returning calls quickly. they were professional, showed up on time, and kept us updated about the cleanup and drying process. we're looking forward to having them help us rebuild the basement. highly recommend their services for anyone needing water or mold damage restoration!

After a sudden flood in my Anaheim home, Joe, Manuel, and Russell from the water damage restoration team responded right away and took charge of the situation. They showed up quickly, brought in all the right equipment, and kept me updated every day as they monitored the drying process and made sure everything was going smoothly. Once all the water was removed, they also handled the cleanup and packing. Everything was organized and handled with care, and they made a stressful situation much easier for me. I highly recommend this company if you ever have water damage in your house. Their team is professional, attentive, and really knows how to get the job done right.