HD Foundation Repair Fort Worth

HD Foundations had our trust when we selected them to repair our foundation, after interviewing several other companies. The owner was candid and a gentleman with my husband and me. Just in June they came to do repairs withing the lifetime warranty and also repaired the other side of my house foundation. Knowing Hunter as a family man with values and honesty, we even paid before he gave me the receipt, the report with the exact locations of the new peers and the new life warrantee certificate. It took many emails, texts, calls, to finally have those emailed to me. The repairs also included fixing our sprinklers system and installing gutters around the house. A sprinkler head broke after a heavy rain took place just days after installment. It was so hard to get the company to come fix the head that had been loosely placed and then broken with the force of the rain. They would give me a day and would change it to a later one. It was so difficult until finally they did it. But the worst part is the left side of my house where they did the repairs of the foundation. We feel that we have been treated with great disrespect. And I think I have the duty to warn other potential customers of this, sadly. Very soon after they repaired the foundation, we had very heavy rains that washed away the dirt on top of the excavation, leaving gaps that look like holes. I took pictures and send them to Hunter. He said he would bring soil to cover them. I called, I texted, I emailed, I went to their site and submitted a comment requesting attention to this problem. Hunter would respond sometimes. At first he would state that they did not have good soil to bring, other times we would provide an estimated time, but towards the end he said the problem was not his responsibility but that he had explained to me "many times" that the problem was not the excavation. This is almost five months and my house continue having this horrible holes. I contacted another Foundation company, Integrity Foundation. They explained that the soil should have been pressed down to avoid for the soil to be washed out by the rain. He said they would never leave a client abandoned like this. I asked an excavation company for an estimate of how much it would cost for us to do it in our end, they estimated $350. I asked Hunter to help pay for the soil. He said he has no casuality on the problem. My husband is terminally ill and I am in the process of selling my house. My realtor also has tried to contact Hunter to have him bring the soil to close the holes. But so far nothing. This is almost five months since he did the repairs. During this time I have tried very hard to get him to fix the problem. I checked the BBB reviews. When we hired them, they were accredited with excellent reviews. The last time I checked recently they are no longer accredited, yet their website says they are. I am very sad to have to leave this negative review. I still hope that somehow, Hunter can address this problem. God will provide for those in need, but the wrongdoer will not succeed.

We contacted HD foundations for a free foundation evaluation and we’re super happy to learn that our slab elevations were within industry standards and we didn’t need repairs. An honest person heads up HD and it was nice of him to spend a good 45 minutes telling us how to maintain our foundation by watering it. If you don’t know, it’s the dry clay soils in Fort Worth that cause foundation damage.

The folks at HD Foundations have been at it for a long time, and fully understand what to consider when planning your repairs. When they came to consult us on what actions needed to be taken, they clearly understood the nature of the ground under our house and across North Texas. Greg made it a point to help us understand the extent of the repairs needed and what our options were. I would highly recommend them to anyone needing or considering foundation work.

Finding a company like HD Foundations was a real relief. We spoke to a couple of other foundation repair people, but we just weren't comfortable with any of them. HD is a family owned business and it's apparent they value their customers. The owner told us what to expect and he delivered. One thing's for sure: the crew that fixed our house deserves a medal. Those fellows kept on working, even when it started to rain. They did such a super job that my husband gave them a tip."

Full marks for integrity. It's hard to rate a service I don't use, but I did ask him to look at my foundation and give me a quote, because I was 100% sure there was something wrong with my foundation. But it turns out it was just the flooring. He saved me thousands of dollars of plumbing and foundation fixes and changed this to a light duty DIY project. I ended up not hiring him, because you can't fix what isn't broken. But if I'm worried about my foundation in the future, I know exactly who to call.

Super experience and service. After buying a house in Fort Worth, foundation repair became a big issue when we started seeing big cracks and the door wouldn’t close. Standing water was another problem so we needed a drainage system. Hired HD Foundations to do all the work. Price didn’t blow our budget and everything went like it should- no snags in the plan. Repairmen left everything in good shape and got it all straight. 5 stars!

While I don't usually leave reviews, in this case I thought it was well deserved. I initially hired HD to do foundation repair (14 piers), but ended up having them put in a French drain while they were at it. Their service was excellent and they were competitively priced. The men on the crew were careful and on schedule, and didn't leave a muddy mess behind. Office staff was on top of things which is always a good sign. Thumbs up.