Kryger Glass

Update: 11/25 After posting this review, I very quickly received a call from the shop manager at Kryger. To her credit, after giving her the information for the dealership which replaced my radio, she called to talk with them and see if they had any idea of the cause of the failure. The dealership said the fault was not on the windshield replacement and it was pure coincidence it occurred after the repair while the truck was in their possession. I've updated my review to 3 stars after getting clarity. I still feel their service could have been better as they did not show any initiative to verify the damage was not caused by them until this review was written (lesson that some companies take these reviews seriously). Admittedly they mention they were waiting to hear back from me after taking it to the dealership, but personally I would have expected a follow up email, text, or call recapping their story of what happened and a reminder they want to make it right and to let them know what the dealership finds out. While I don't expect Kryger to immediately take the blame, they could have showed more concern for a problem that at the time they did not know if they were the cause of. Final verdict: Kryger glass is probably a good company. They did a great job on the windshield repair. But if something goes wrong, don't expect them to jump through any hoops to check-on/make it right with the customer. ___________________________________________ I didn't exactly have the best experience with Kryger Glass. When picking up my truck, I noticed my dash and center screen were not working. (It’s a 2023, so way too soon to be having issues) After asking the front desk, they had a technician pull it back into the shop to look at. They couldn't determine what was wrong, though admitted it was working fine when I brought it in. I've had it taken to a Chevy dealership to diagnose and they believe the radio/computer was shorted out. While I don't believe this was an intentional on the Kryger staffs part and they were very professional, I would expect the business to offer to make it right with the customer as it was pretty clear that issue was caused by something in their shop. What could have been a simple windshield fixed in my driveway from another company, turned into a week of a rental car, a radio replacement repair bill, and a major headache (on top of the cost to replace the windshield in the first place). I unfortunately can’t leave a glowing review for Kryger because they’ve made no attempt to follow up or take any responsibility for their role. Customer be warned. Get a quote from Kryger and take it to a competitor to match if they happen to be lower.

The team at Kryger was great to work with. I've used them in the past on company vehicles, and now my own. They did not have the lowest price, but the service was outstanding. I missed my appointment due to a family emergency and they quickly rescheduled me. When I did arrive for my service, the bay was open and ready. The service tech treated my car like it was his own. If I ever need another glass repair, Kryger is who I'll be calling. Thank you all for a job well done.

I needed a replacement glass for the rear window on our vintage Airstream. The folks at Krieger did a great job of communicating with me to clarify the dimensions and type of glass needed for the job. In short order, the tempered glass had been delivered to their Overland Park location ready for pickup. Not only was the glass the perfect size for the window replacement but it was so much more affordable than the quotes from companies specifically handling Airstream replacement parts (as in less than half the price). I highly recommend Krieger for glass replacement needs. Good job!!!

I had a leaking rear window on an older Ford F150. They got me in right at my scheduled time and had me back out the door in 1 hour as they had estimated. The technicians were all great- super friendly - and explained the process perfectly. Kryger will be my go-to for all my auto glass work. Two enthusiastic thumbs up!

Rock hit my windshield and within an hour it cracked my entire windshield. I got an online quote from Safelite for $330. Didn’t have the cash at the time to schedule. A few weeks later I was in the area of one of their stores and decided to go in to make an apt. At that time I was told the replacement would be $560! I showed them the estimate I had gotten on line and was told they must have misquoted the right glass for my car. I called around town and got two other quotes in the range of $320-$350. I chose to go with Kryger! Took it in today. They gave me a wait time of up to 1.5hr, 50 min later I was out the door with a beautiful new windshield at a fair price! Will definitely use them for other glass needs! Thank you!

Called and they were able to provide an estimate over the phone and was able to get me in quickly. Great service, the reason it’s a 4 is because the wind/rain guards don’t lay down flat now. Other than that, no complaints and happy with my service.

Kryger was so helpful with my windshield replacement. They helped me make my claim and even let me know I would save over $100 not using insurance once they received the claim. They got me in the very next morning and my car was done before lunch. 10/10 will definitely be using them for all my glass needs