Five Star Garage Door Service

My dad had used the emergency release on our garage door, and after that it wouldn’t open — of course this happened on a Sunday! I called the company, and they kindly sent me a YouTube video to try fixing it myself (really appreciated that!). Unfortunately, it didn’t work, so we scheduled a service for Monday. The tech came out right on time, fixed the issue right away, and also took care of some long-standing problems we’d had with the door not closing properly (sensor issues). On top of that, they helped us make two spare garage remotes and even offered to program the opener in my dad’s new car. The technician (I believe his name was Tuan) was super knowledgeable, friendly, and shared helpful tips to prevent future issues — like which light bulb to use in the opener to avoid signal interference. All in all, it was a great experience. The work was done quickly, the price was reasonable, and the service went above and beyond. We’ve saved this company as our go-to for any future garage door needs. Thank you so much!

I had a garage opener stop working a couple of days ago and contacted Five Star. The representative answered promptly and scheduled a technician for Monday. Manny, the technician, arrived a few minutes early and completed a thorough inspection. We decided to replace the opener. The cost was reasonable, and the installation took about an hour. Manny answered all my questions and provided helpful tips. Very professional service.

Tri came over and inspected my garage. He figured that the motor had gotten old and weak and would need to be replaced but did what he could to troubleshoot the problem and fix it if possible. In the end it wasn't and he priced me out for the items that I needed and only that. He didn't try and up sell me on things that i didn't need like another person that gave me a quote. He replaced the motor and all the work is fantastic. I'm so happy with everything and appreciate Tri's work and help so much. Definitely using them again if necessary.

Replaced broken torsion springs along with cables, drums, torsion rod, and rollers. From call to showing up, price negotiation, and installation - 2 hours total. Very professional, and to the point. And, gave me the best price among 3 vendors! Absolutely recommend Tuan.

Excellent experience. Gave a 1 hour window today. Arrived on-time. Knew exactly what the problem was and how to rectify (bad sensors). Fixed and went ahead and maintained the door and tracks; including replacing/redrilling-for new bolts. Now I know why Five Star Garage Door Service gets so many 5-star ratings. Keep up the good work!

HIGHLY RECOMMEND!! I am so appreciative of the clean, efficient, and great work Manny provided. I called them around noon to take a look at my garage repair, he arrived by 3pm to evaluate, determined in 5 min it was the spring, and the repair was done the next day by 9am. Amazing work and very professional. This was also the second quote I had received and was much more affordable.

Very friendly, knowledgeable, quick with responding, and getting the job done. They came back twice after installation, replaced my outdoor pin pad and replaced the motor. Excellent service, no regrets at all!