Goodbee Plumbing

Amazing experience! Kim was so sweet, patient with me and got a tech out to me immediately! I had 2 different guys come out to help and both were so kind and informative. Both respectful and answered all my questions. Such a pleasure to work with. Goodbee Plumbing is so efficient, honest and makes you feel like you have been a customer for years on your first visit! Highly recommend..

Jason came out and fixed a really bad problem for us. He was incredibly kind and informative. I didnt feel the least bit uncomfortable having him in my home. I truly appreciate his professionalism and he made the whole experience so much less stressful. Jason is a gem. Thank you!

Highly recommend Goodbee Plumbing. They replaced my water heater and brought it up to code. While replacing, they noticed an ongoing issue with the water heater vent. They quickly scheduled a replacement within one business day in coordination with a local roofer. Great work, reasonable prices and they have answers to all questions plumbing related.

Paul with Goodbee Plumbing did an amazing job! He was able to come out the same day we called to replace our water heater. Very knowledgeable and professional. I would highly recommend Goodbee Plumbing.

Called Goodbee and they sent someone out two hours later. Josiah was a wonderful technician who was super helpful and answered all my questions. I highly recommend Goodbee Plumbing and even more Josiah. Great company with great workers!

Goodbee Plumbing does not operate efficiently or effectively. Appointments take a week to schedule. We called for assistance mid- December and were told someone would come on 12/29. Once the initial site visit was completed, it took a few days to receive a written estimate. Once the estimate was accepted we were told that it would be two weeks before they could come out and perform the work. The work was then scheduled for 01/24/2024. On 1/24 the technicians came to the house. When they got out of the service vehicle they said we are here to give you an estimate and take photos of the work to be done. My husband quickly told them that we had already accepted the estimate and were expecting them to complete the job. They had no record of any estimates or work requested. Scott, the owner, had made the initial visit. They said they would call their office and get back to us with an update. By now, we have not had hot water for two weeks, we followed up and called the office that afternoon. Kim told us that it was her mistake she failed to write the work order and was certain Scott had ordered the part. Hmmmm We will call you tomorrow morning once we look on Scott's desk for it. This did not make sense that you ordered the part when you sent someone to write an estimate today. The next day at 10 am we had not heard from Goodbee. My husband called them AGAIN. Sorry, there is no part on Scott's desk. He is out of town and we will have to get back to you. We can fix it when it is convenient for you. That was yesterday the day we scheduled the work and took off to be home. that was convenient. To this day,01/26/2024, we have not heard back from them. Thankfully, we had another plumber that we called and within less than 24 hours he had our hot water problem solved. I would not suggest Goodbee Plumbing to anyone. They do not communicate well, record keep, or follow up with their customers.

As per usual, Goodbee has done an excellent job they were on time and Andrew resolved the issue pretty quickly and gave us all the information needed if the problem persists. The call out fee was not ridiculously high either. great service for a great price.