Roto-Rooter Plumbing & Water Cleanup

Dwayne was so nice and honest and helpful from the very beginning, and so was the trainee, "R"(? spelling) he had with him!! I was so upset with all the water backing up, not knowing what to do and he worked with me to help get this horrible situation under control. I can’t thank him enough.!!! You have a "jewel"with him and the guy he’s training too.!!!!!! Also, as well as Patrick that had to be the bear of the not so good News for me was very kind in helping me look at different situations as to how to handle my problem in the long run! All three exceptional men that helped very very well!!!

I had a wonderful experience with Jason Forrest. Arrived on time, very professional, and he made sure everything was working properly before leaving. I’m extremely satisfied with the service and would highly recommend him to anyone needing water heater maintenance or repairs.

CARLOS IS AWESOME. ALREADY SENT 5 STAR RATING TO ROTO ROOTER. EARLIER ON A TEXT REVIEW. CARLOS DID A FANTASTIC JOB WITH COURTESY AND EXCELLENT QUALITY….. OPENED OUR DRAIN. SUPERIOR SERVICE. HE DESERVES ANY AND ALL RECOGNITION!! !!!!

Cello! There are no words to convey my, and our family's deep gratitude for Mr Destin today! He went WAY WAY above, beyond and late into the evening to make sure we were helped today!!!! As a customer and a cancer person, he stayed to make SURE we were taken care of, even after a couple of extra trips to Lowe's and all, he made our today possible! THANK HIM, THANK YOU SOOOO VERY MUCH! there aren't enough words

I had a great experience with tech's Jay, Jason, and Dwayne while trying to clear the sewer back up and troubleshooting the issue. I also greatly appreciated that when my first back up occurred on a Wednesday after 5pm and I entered a state of panic, they could send someone out within the hour and there were no after hour charges to worry about. All my Roto-Rooter techs have been supportive of my issue and great at helping understand what was happening. Pricing: My neighbor has a similar issue with back up, but her pipe issue is at a connection to the main in the yard versus my pipe under a neighboring unit's garage. To do the drain cleaning, Anthony was cheaper, but will cost more for the dig out and replacement. I paid at least $60 more for the clean out but have an estimate $200 less for the dig out and replacement. Overall, I'm happy with the service I've received and will continue to call in Roto-Rooter with my plumbing jobs.

Always had great service. I am a repeat customer. Unfortunately I will not be using them in the future. The technician arrived and was very polite but said the base price to clean the sewer line was $454. He offered to take some off with a veteran discount but still charged $354 for about 2minutes worth the work. Plenty of other companies offering the same service for under $200.

Great experience with our technician. He was very easy to work with. He helped My family of 5 get water and a shower back to our home on a Sunday night. With work and school and the toilet situation, this was truly an emergency! Thank you!