Quality Pest Control

We had a great experience from start to finish! The man I spoke with on the phone was friendly and explained the whole process; we were able to have someone come out the next business day. The specialist that came out was on time, friendly and explained exactly what he would be doing to get rid of the hornets nest we had in our yard. The hornets were going in about 1 day and haven’t been back. I also really appreciate how they do their billing. Would definitely recommend and we will use them again if needed!

I paid Quality Pest Control for ant remediation in mid April. To date we still have ants. When we continued to see ants after the first treatment, Quality came out a couple of times more to try inside baiting with gel. I was told respraying outside is not necessary and then later told a respray outside is against some regulation in Ohio. I could not find verification of such a law or regulation. Today would have been their 4th time to come to my house, I stayed home more than their 5 hour window but no one came. They are quick and responsive for your first paid visit, but if you need follow up, their story changes often. I have had to purchase several refills of the same brand bait stations they use (they included 2 bait station traps in my cost) to keep fighting ants on my own. Their service has not solved my ant problem.

Great small business that was able to help with a rat problem in our crawlspace. Super friendly folks (both Nathan and Sue), prompt service, and a fair price. Some other companies barely gave us the time of day and charged over $100 just to come out to take a look. Quality Pest Control came out for free and looked at some of my videos to help diagnose the issue. Definitely a company I would recommend doing business with. Blows my mind that some recent reviews would mention poor service - that simply does not compute for me based on my two experiences with them.

This was an absolutely appalling experience. I had them come out for an ant problem. After coming out, not only did the ant problem not get resolved, it actually got worse. When I tried to get them back out here to address it, they said it would be several days. The representative also accused me of just wanting free service for invoking the 30 day satisfaction guarantee that they abundantly advertise. On the day they were supposed to come, no one ever came. When I called about it, I had one of the rudest experiences I've ever had with a customer service rep. If you get Sue on the phone, just hang up. I'd rather shove nails in my eyes than have a conversation with her. She was rude, cut me off, made all kinds of excuses, and failed to send someone out. I told her I would find someone else who actually delivers on the service they promise. Biggest waste of $200. You're better off stomping them with your foot than calling this company.

Super friendly, I was having trouble with mice, they took care of them. Affordable, no contracts. They even took care of my wasp nest.

Quality Pest is wonderful! My husband and I were able to get quick flexible service to bait the mice, they are responsive and were willing to get us in earlier to help our schedule. Great people! Mary & Anthony Garcia

I have used Quality Pest Control many times and I highly recommend the company! They are responsive and professional and they do their job well. I always have a positive interaction with the staff and will continue to use them for any pest related issues.