Premier Emergency Water Removal

I had a great experience with Premier Water Removal! From the start, they were efficient in explaining the entire demolition process, which really helped ease my concerns. The technicians were fantastic — they made sure to protect the floors and other areas of my home, and I was genuinely amazed at how quickly and cleanly they demolished my bathroom. They kept in constant contact throughout the job, which made the whole experience smooth and stress-free. A big thank you to Victoria and Britny in the office — they always made sure my phone calls were returned and that I felt supported every step of the way. Excellent service from start to finish!

Watch out for this company. As many other reviews have stated they come in with a low price but "the game" they play is that they promise to come get their equipment the next day but then they say "they're too busy" and come the day after and do this a couple more times all while you're paying for equipment rental at multiple of hundred of dollars a day. Then when the bill comes they "forget" that they couldn't come because they were too busy so you get an extra $1500-2000 on your bill. So if you go with them, either remind the cs rep that since they can't come get the equipment today that they should comp you for that day or have them come after hours and get their stuff. Ultimately the price you pay, you can go get all of the air movers yourself and sell them after used and still be cheaper.

This spring we had 2 separate water issues. In the first case, our plumber recommended PWR--they sent out people right away to begin water remediation and demolition even though it was a holiday weekend. A few weeks later, we had a different issue and we immediately called PWR--as before, this occurred on a Friday evening and they were out right away. They were responsive, worked directly with our insurance, and made sure that our house was dry. In order to keep things moving, we also used them for our rebuilds which included a new shower, replacing and painting drywall in a number of rooms, insulation, new carpet and refinishing hardwood floors. Everyone who came in to work during the process did a good job. Throughout the 4 months we worked with them, they were responsive and professional.

Premier has been an awesome company to work with. They were very prompt in their service. Due to my work schedule I'm not able to be at my house for their visits, but they have walked me through the whole process of filing the insurance claim. They call me when they're on the way to my house and when they're finished for the day. Britny and Victoria have truly been life savers. Full of ideas and suggestions. YNt go the extra mile. I would highly recommend their services. I can't wait to see my finished project. Thank you Premier.

I can't say enough good things about my experience with Premier Water Removal during my recent water mitigation loss. From start to finish, they were professional, prompt, and incredibly supportive during what could have been a very stressful time. A huge shoutout to Britny and Tony—they went above and beyond to make the process as smooth and painless as possible. Britny was fantastic with communication, always keeping me updated and helping coordinate directly with my insurance, which was a huge relief. Tony and his team were quick to respond, thorough in their work, and made sure everything was handled efficiently and properly. Thanks to them, what started as a chaotic situation quickly turned into a manageable one. Their knowledge, attention to detail, and genuine care made all the difference. I highly recommend Premier Water Removal if you’re ever dealing with a water damage situation. They’re truly a team you can trust!

PWR was professional, courteous and easy to work with. PWR showed up on time and followed up after the pest control service was done with their portion of the work.

I recently had the pleasure of working with Premier Emergency Water Removal after a sudden water damage incident at my grandparents' house A angle stop burst in the middle of the night and it was a stressful situation for our family. Thankfully, Premer came to the rescue, and I cannot recommend them highly enough!!! From the moment they arrived ther professionalism and expertise were evident. The team communicated effectively throughout the entire process Keeping us informed every step of the way. They took the time to explain what needed to be done and answered all of our questions, which helped ease our concerns during a difficult situation. One of the standout aspects of their service was the extra care they took with my grandparents' home. They were incredibly considerate of their age and made sure to handle everything with sensitivity and I truly appreciated how they treated my grandparents with respect and kindness. Tony, the owner, was consistently on-site during the project, which provided an added layer of reassurance. His dedication and commitment to our family's needs did not go unnoticed. He really went above and beyond to ensure everything was handled properly and efficiently. In summary, Premier Emergency Water Removal not only provided exceptional service but also made a challenging experience much easier for our family. If you ever find yourself in need of water removal services, I wholeheartedly recommend reaching out to them. Thank you, Premier, for your outstanding work and support!