SERVPRO of Southern Lorain County and SERVPRO of Northwest Cuyahoga County

Everyone at SERVPRO has been amazing! This process has not been an easy one with the water damages we had from a burst refrigerator line, but they have been extremely responsive, respectful, and thorough! Christian and Josh made sure to clean every bit of the area they were working in and sanitize to make sure everything was safe for our daughters and our dog. I cannot say enough about a company that cares!

Greg was great to work with. He arrived the same day and took very good care of our water damage. He has an incredible work ethic. His advice and honesty were greatly appreciated. I hope we won’t need their service again, but if we do I know to call them again.

We experienced a water leak that caused part of our ceiling to collapse. Serve-Pro came highly recommended, and Matt B. was the first to visit our home. He was knowledgeable, professional, and took the time to thoroughly explain the entire process to us. The cleanup crew was also outstanding—professional, hardworking, and efficient throughout the job. They too explained everything they did to ensure we understood the process and felt secure about our home

Service was great. From the time I called until the cleanup. Matt was great to work with when he gave the estimate and his follow up was great. Troy and Mikey were great and very polite and professional while they were cleaning the basement. I would recommend Servpro to anyone.

We had considerable water damage from a refrigerator water line leaking. Our insurance company sent Servpro to assist with tear out of damaged materials. David and Matt arrived and started the process of tear out and setting equipment to dry out the affected area. They were very courteous and thoughtful. Next we had Chris and Mike to check on how things were drying only to notice the ceiling below was also showing water damage. They cut out what was needed to run the fans to dry out the ceiling. From demo to cleanup it made a bad day a little brighter. Thank you Servpro for having such thoughtful employees. Thank also Jim and Greg for their direction through the processes of insurance claims.

Mikey and Troy took care and help me with my water damage and carpet and everything. They were very professional, very caring, and very patient, very neat, they use floor protectors, ever they you can imagine to help me make it easier. I will definitely be call Servpro Requesting their help if I ever need it again. Hopefully I won’t but I will recommend Servpro Mikey and Troy !

Mike Miller was absolutely amazing!!!! He was by the book from the time he walked into my, very pleasant to be around and very knowledgeable about his job.... And his staff was such gentleman!!! I would use them anytime!!!!