True North Restoration of Raleigh

I came home to a waterfall coming down from the now open ceiling in my kitchen. The leaks came from an upstairs bathroom. I was so devastated! I was in touch with John with True North who came in and took over restoration and saved my sanity! John and his coworker, Sam, were so professional and kicked everything into high gear. They knew exactly what had to happen and made it all so seamless. They made all the arrangements with The Contents Team to move all my furniture from affected rooms into a pod they placed on my property. The Contents Team was amazing. They even boxed up all loose items in the rooms as well. True North then brought in all their humidifiers and dryer equipment to dry all the floors and walls and removed all moisture. Sam came various time and tested all the areas for moisture & microbes to ensure my home was dry & safe from harmful mold, mildew or bacteria. You can't ask for a better team of professionals. I highly recommend True North for restoration projects. Photos are what I came home to.

We have done two jobs for John definitely very professional! Thank you for the business Bianco Painting!

I had water damage due to flooding on my property and it was a huge mess. We considered this a major disruption to our property. When you experience something like this it affects you personally. We called True North Restoration and instead of getting an AI impersonal recording, we spoke with John Reed. He came out and assessed the damage and got to work. It was refreshing to engage a company that put a personal touch on their service. When I had questions John answered the phone and walked me through the process. John was genuinely invested in restoring our personal space. This is a company I intend to keep on speed dial. John was extremely thorough and trustworthy. He took my disaster personal. My property has been fully restored as if the water damage never happened. I recommend John Reed, True North Restoration.

John at True North did mold removal and cleaning for me recently in an upstairs bathroom. He was quick to respond to my request, provided a detailed quote, and did the work to an exceptional level of quality. I am very pleased with every aspect of this process and recommend him wholeheartedly. He is honest, trustworthy, detailed, and pleasant to work with. A+!!

In 2018, a hurricane hit our house in Hampstead, NC. Well before John (TNR Owner) became water restoration certified, he was there helping roll up carpets and remove debris. He was instrumental as a go between with our HOA and insurance companies, and I am thankful he was there to navigate the remediation efforts. He is a hard worker and reliable contractor - difficult to find! I highly recommend John and his team!

If you’re looking for people you can truly trust, go with True North of Raleigh! John and his team go above and beyond for every customer — you can tell the company takes pride in their work and makes the whole process as stress-free as possible. Highly recommend to anyone needing fast, honest, and reliable service!

I have engaged them to take care of a mold at home. One of the important aspect I liked about them was their responsiveness. John is always available for a quick connect to talk about. Did a good job, no complaints with their service so far.