Southeast Restoration

Water damage in our house due to a sudden pipe burst in our laundry room. We were looking for a local owned business for remediation, restoration, and possible repairs as well. Nicole at Southeast Restoration made me feel better the minute I spoke with her and she had her team at our house within an hour to get started on getting rid of the water and start next steps. The whole company has been amazing to work with! We had to move out of our home for a couple weeks for the restoration. We are back home now and are beyond pleased with the work that was done!! Kevin, Jeremy, David, Nicole, Rachel, and the entire team at Southeast Restoration are amazing!! We already plan to call them when we’re ready to redo our master bathroom!

Southeast Restoration did an AMAZING job with my house. From beginning to end they made sure everything was done well and communicated great! Response time was awesome! Any questions or concerns I had, they handled great. Kevin walked me through everything step by step. Jeremy is the sweetest guy ever. He helped me with all of my design questions! I call them KJ!! They were definitely my peace during this sooo very stressful period. I would recommend them to anyone and I would definitely use them again.

Scott and Jeremy were my project managers and they were pleasant, communicative, and flexible. The quality of the workers they sent was top-notch, always cleaned up after themselves, did very professional work in days not weeks. I have nothing bad to say about these guys, they were fantastic - the repairs on our bathroom involved new tile, new toilets, sheet rock work, and paint. The sheetrock guys left almost no dust and even mopped the floors before they left, And the painters were specifically excellent, quickly covering everything in plastic, and I didn't have to move anything. Except for the new paint you couldn't even tell they were there. They repaired or replaced moldings so that things were better than before.

Water Damage to Kitchen Hardwood Floors (Insurance Claim)…..it’s amazing what a pinhole misting leak from the water supply to refrigerator ice machine can do to your home. It took out our entire hardwood floor in the kitchen, damaged cabinets, walls, base boards. I called three different restoration/water mitigation companies for assessments. I am so incredibly thankful that we chose Southeast Restoration. Nick and his crew (Dylan, Micheal, Owen) took excellent care of us through the process. Informative, professional, well mannered, sympathetic, responsible……all of the things you need as a home owner whose kitchen is completely torn apart, with a wife/kid/2 dogs living in the home. Is water damage to the home a stressful experience- YES. Did Southeastern make is less stressful and lower the anxiety level in our home- YES! Also need to mention their text line company communication is extremely reliable and efficient. Fast response times. Nicole at the main office does an excellent job coordinating the schedule and all necessary communication. We are now working with the repair/restoration team to get our kitchen and house back to normal conditions. I’m sure that Thomas and his team will also do an excellent job with repairs and even a few remodel opportunities that we are interested in pursuing. Highly reccomended company for your restoration needs!!! Thank you Southeastern Restoration. Addition- check out pics of our almost complete new kitchen! (Floor sand and stain, cabinet trim to finish)

My experience with Southeast restoration was 10/10. Super professional, very communicative and ensured I was in the loop with the restoration process every step of the way. The level of detail at every step left me super impressed. Any delay that occurred was a result of waiting on insurance and not due to Southeast. Their messaging system is so easy to use, and they are so responsive, knowledgeable and willing to answer my 100 questions along the way. I’m so pleased with the updates in my home and I can’t recommend them enough. Special shoutout to all the individuals who helped along the way; Scott, Jeremy, Nicole, Rachel, Thomas, Dylan and everyone else I interacted with. You all made the process so easy—thank you for my beautiful new home!!!

The staff from Southeast Restoration are very knowledgeable and efficient. We are very pleased from the first phone call about drying up the wet/damaged area to the finished job including replacing and refinishing the kitchen hardwood floor, replacing the carpet padding in the hallway and painting the damage affected areas. Everyone we asked questions to was very informative and explained everything we asked about. I would highly recommend them.

Southeast did a great job assessing, drying and repairing a water leak in our kitchen ceiling. As the most trafficked room in the house, the team was very thorough every step of the process to ensure the repair was as seamless as possible. They were communicative, punctual & professional!