American Water Damage

Daniel R. and Mark saved the day for two days straight. They were so detailed, they helped me with the water mitigation and also helped me find a trusted plumber. They also helped avoid needing to remove drywall and tile when it wasn't needed. They worked hand in hand with my insurance and the plumber. This was truly a 5 star experience and I would recommend this dream team to anyone. Thank you Daniel R. and Mark for everything!

Our newly remodeled basement flooded at 6pm. We called our usual plumbers who showed up and quickly realized they were not able to assist us. Not only did they refer us to Hamilton and American Water Damage but assisted with explaining the issue. American Water Damage showed up with in 20 ish minutes or less and completely got the flood location identified and resolved. The showed up every day after to check and monitor the water damage. The removed the contaminated items, including flooring, drywall, and the base of the sink etc. They were beyond polite and respectful. They helped us speak with our insurance company. Everything is going smoothly, now just waiting for reconstruction to take place. If you have an emergency, American Water Damage is the way to go. They are quick, friendly, and amazing at their jobs.

The team at American Water Damage of Kansas City were respectful and customer-focused. From the project manager, Daniel Rodriquez to the team of Joey, Elvis, and Eduardo, they patiently answered all our questions and ensured our house was returned to normal as soon as feasible. Great to work with, especially in a stressful situation.

Im so grateful for these hard working men! Josh, the manager, listened and answered all my many questions! Every one of these workers were determined to finish the job and succeeded! This was a lot of damage and they all worked so hard! They all deserve a raise!!

Great service! Josh and his team were extremely helpful and responsive. He was on top of the cleanup, communicating with my insurance agent, and getting the reconstruction going. His team was great through the whole process and answered every question I had. Thank you!

The team was very quick to get out to our house and assess the situation. They begin working immediately and stayed until the job was finished. They were very attentive to making sure that the levels were going down and quickly picked up the equipment when it was done drying. From beginning to end and working with insurance, it’s been a very painless process, And a very professional job.

I can't say enough good things about John and his entire team at American Water Damage! Our basement had a severe sewage backup from the sink, which ruined almost everything. The original clean-up team, including John and a couple of other gentlemen (maybe Corey?), arrived within 20 minutes of the plumber's call and immediately got to work. This was a lengthy process (a little over a week), but they were there every day from around 9 AM until 4 or 5 PM, ensuring the job was done right. Some team members handled breaking down and removing ruined furniture. Tabatha and Daniel, in particular, were incredible! They managed all the grunt work, from tearing out tile to moving large pieces around the room as they worked on other areas. This meant I didn't have to find homes for everything in my already overflowing house, allowing me to concentrate on working from home. They also talked me through the process and fully cleaned up after everything was complete. They went above and beyond, offering advice and support throughout. I couldn't have asked for a better team and better service in such a difficult situation. My family and I are incredibly thankful for their dedication and professionalism!