SERVPRO of Poway / Rancho Bernardo

I am a property manager, we had a recent water moisture in the laundry room area. We contacted Serpro, the job was handled very smooth, with the coordination of the office, Austin Rushing, and the inspector Ralph Del Valle. The hassles became minimum. Thank you for the great job. Will recommend to anyone in the future needs this kind of handling. Totally appreciated.

I had the pleasure of working with ServPro after a water pipe burst in my home causing damage behind my walls, lifting and ruining my hardwood floors in my living room and flooding my garage. ServPro workers were at my home, working hard, fixing the problem, moving my belongings into a storage container so they could quickly dry out and repair/replace areas of concern. I'm very pleased with the final results. ServPro Managers were easy to reach by phone any time I had a question and they would provide timely up to date progress reports.

Mr. Ralph Del Valle and his team did an outstanding job repairing the significant water damage done to our kitchen after a leak. They arrived immediately and helped us come up with a plan that we were happy with. Mr. Del Valle was always available and on site to answer our questions along the way. We are very happy with our kitchen and the great quality of work provided by Ralph and his team!

We had a good experience with ServePro...some excellent and thorough folks and some good but not as focused on details like me! They went out of their way on many things but needed a few reminders for fixing some things too (but they did it!). Ralph was so positive and kind! He really took care of us!

Ralph kept us posted the entire time. He was constantly checking on the progress. Always answered questions. SERVPRO crew did a great job packing and unpacking our furniture with care. Great job!

This is the second time we've used Servpro and wouldn't consider using any other company should there be a need to. They're absolutely wonderful and took really good care of us. Thank you, Ralph, and your wonderful employees for everything you did for us. You guys are amazing!

Recently, our home suffered extensive water damage due to San Diego rain storms. In our time of distress, Ralph Del Valle from Servpro was a true lifesaver. His prompt response and expertise put us at ease during this challenging situation. Ralph assessed the damage thoroughly, explaining the necessary steps for water extraction, drying, and mold prevention. His team worked diligently, removing soaked materials, setting up industrial fans, and monitoring moisture levels. Throughout the process, Ralph communicated transparently, ensuring we understood each phase of the restoration. When it came to drywall repair, their attention to detail was commendable. They patched and painted the affected areas seamlessly, leaving no trace of the previous damage. Their commitment to quality workmanship was evident, and our home looks better than ever. We highly recommend Servpro and specifically commend Ralph Del Valle for his professionalism, knowledge, and dedication. If you're dealing with water damage or need drywall repair, look no further—they're the best!