TCB Enviro Corp

Mark claimed he would help us get out of our lease contract, when he did not do so. Having paid for the service now feels like a waste of money. He did the testing properly, and tried contacting the apartment complex on our behalf, but it was not enough. They should not be assuring customers they can do things that do not come to fruition. If you are looking for someone to help get out of your moldy apartment, just go straight to code enforcement and consumer affairs. This company is not worth the money.

I can’t even begin to thank this company enough for not only getting to the root of the problem promptly, but for how seriously they took the sense of urgency in getting out to our place and inspecting. The owner of the company Mark is a very knowledgeable and caring person. He was able to diagnose our issue with me simply explaining what was going on in our home over the phone when our maintenance staff couldn’t figure it out in 2 months. This company is very compassionate, honest, efficient and thorough with the results. 10/10 recommend!

Mark and the TCB Enviro team are awesome. We had them to our house to check moisture in our wall. They quickly responded, evaluated the situation and put together a mitigation plan. Mark was very communicative, professional, transparent and fair. 10/10 would hire again.

Mark is fantastic! After he did such a thorough job the first time, I called him again later for another property. He took time to answer all my questions and concerns. He went above and beyond by explaining things in detail so I could feel confident I had a clear understanding. I would definitely call him again if needed.

Mark is exceptionally experienced and learned in the mold and moisture arena. He spent over 2 hours with us comprehensively going over every area of concern ide and outside the ho in 1936). His recommendations were insightful, practical and very helpful. We are awaiting the lab results re mold which will come in a few days. We will definitely have Mark come back to do whatever work is necessary to cure the issues. Bottom line, we have trust in Mark and his company. He was also pleasant, courteous and professional.

First of all, I want you to know that mold this type of mold is the scariest thing we face in a very long time. Mark just took us under his wing, reassured us that everything would be all right and that he would Tess and ease our minds, and tell us exactly what to do. Which he did he showed empathy and kindness, like I haven’t seen in a business in a very, very long time. He was efficient. He found black mold and advised us of the dangers and how to proceed next. I would recommend Mark especially to anyone and everyone even if you don’t see Mold have your home tested because it can be hiding in dark places that you cannot see. It might just save your life. I’m pretty sure Mark saved hours ‘!

Do not hire this company for mold remediation. I hired Mark last June (2023) to test for and to remediate mold in my condo. A few months later I realized there was still mold (per my allergic symptoms) and contacted Mark via email which he did not respond to. Recently (May 2024), I hired a reputable firm to retest for mold and learned that the mold was not properly remediated in my home by Mark and his employee. The firm I hired has indicated he did not provide proper documentation of the work performed to me. The company I hired to redo the testing found that certain areas were not properly treated and in another area, the molded drywall that was cut out behind the dishwasher was left behind the dishwasher. Hence, the mold has reminded in both areas. Mark has not responded to my emails to discuss and has not offered any compensation for the work that I must have redone. In addition, the repair to one area of a textured wall was very sloppy - it was behind my sofa so only saw it when the area was recently retested. In addition, the paint used in the same area does not match the remaining wall. These are just high notes. I have since learned that the same company should not both perform the test and complete the remediation. I have also been told the areas should have been retested and a certificate of remediation issued which would be needed to resell. In addition, pictures nor details of work preformed were provided. Mark was quick to request cash payment (almost $7k) and to show up to collect the cash when I was working with him. Mark came across trustworthy and knowledgeable which is why I hired him last June to do the work. Since, the lack of response and learning about what should have been that was does is a red flag. Absent of any response from Mark, I will file a complaint against him and TCB Enviro Corp with the BBB and the Department of Business and Professional Regulation under mold related services. In addition to lack of response, inadequate and incomplete performance of this type of service is not acceptable. /s/ Kathy Boyce Johnson