Mj used New appliaces Llc

So far loving our new washer and dryer! I’d been shopping cheaper options on local marketplace sales but ultimately decided that having delivery and installation and a 30 day warranty (2 year excluding parts) with a prior inspection on a used machine purchase was worth it. We could never have gotten this done on our own without a lot of hassle and extra expense as we had no way to pick up or move, and the plug type in our home for an electric dryer was not the right type (we were replacing an old gas dryer). They delivered right away and changed out the plug for me in the process for a $60 delivery fee. Super nice folks. We struggled with Google translate for communication, but it was all fine and hoping we won’t need the warranty but feeling good about this purchase and this business!

Have purchased used washers here 2x now, and this last time the washer did not even last 6 months, yet paid $424 for it. Would not recommend as a used appliance center. Would have been better off paying $200 more for new washer with warranty, delivered to my house. Not worth the hassle here if you really think about it.

After just over a year of having my washer, I am fed up and am having to buy a replacement. But will not even consider coming back here due to the lack of quality and service that they guarantee. I am all about supporting small businesses but will also point out if a business is taking this support for granted. These guys are nice during the sales process and claim to back their appliances with service and support but after dealing with their "service" and appliance, it was quickly revealed that that both their product and service is over time is not quality. I have unfortunately found out the hard way that they just paint over the imperfections on the outsides of these washers and the service just fixed one issue and left two more. After the initial purchase, I was excited! I got sold on really well. The washer started having complications about 6 months after buying it. It would spin and make a terribly loud squeaking noise. I called thinking I had warranty to get it fixed. Apparently, there was no record. After the guy did some digging, he called back and said it has expired, okay no problem. So I paid a service fee and scheduled to have it hauled off and serviced, when they delivered it back, the noise issue was fixed but the bleach tray was missing. After calling them and texting the guy, he told me that the washer didn't have it in the first place. I had to go back and sent him the initial video that showed that it indeed had one. So they drove and delivered it to me. After a few washes, I noticed that the washer would shift about 6-8 inches to the side after every wash. They didnt install the feet back on to the front of the washer to keep it stable and it one place. After calling and texting again, I was told to just buy stabilizers for it. At this point I didnt want to bother any more. The exposed threads on the bottom of the washer have left skid marks in my floor. And because the unit has been shaking and shifting so aggressively, you can see the rust from the inner parts settled on the ground.

Excellent Service and Quality Products! I recently purchased a washer and dryer set from American Home Appliances, and I couldn't be happier with my experience. The staff was knowledgeable, friendly, and helped me find exactly what I needed for my home. The appliances work perfectly, and the prices were very reasonable. Delivery was fast and professional. I highly recommend this store to anyone looking for quality appliances and great customer service!

We bought a washer and the guarantee for 2 years. We continued to have issues with the washer and when we tried to have it fixed they said the guarantee no longer covers it because its under a new company. The guarantee is still valid.

Our refrigerator went out and because my employee had bought one from American Home Appliances and had been taken care of, I went to them. Josè was wonderful, answering all of our questions and patiently walking us through several refrigerators. We bought one and loaded it up in under 30 minutes. Fast, friendly, reliable folks. Highly recommend that you go see Josè for all your appliance needs!

I have rarely encountered such genuine and exceptional customer service. Jose's kindness and willingness to assist me throughout my first big appliance purchase was truly outstanding. He not only answered all of my questions, but also went out of his way to correct MY OWN MISTAKE, showing a true commitment to providing excellent customer service!! I highly recommend this place to anyone in search of affordable appliances. Thank you again, Jose, for your exceptional service!