NKR Commerical Kitchen & Refrigeration

TL:DR Feels like I got scammed. Beginning to end terrible communication and execution. Do not give them your card info because they continue charging without approval. Got overcharged and even though they admitted doing so, never corrected. Charged once for a tech visit. I get told I'll be visited between 12-4pm. No one shows. So I call and get told that he came at 10am and no one was there. Should have been my first clue. Takes almost two weeks for another assessment and after the visit, I get a quote saying that it's $1700 to repair my electric fryer. Mine is gas. I tell them mine is gas. They repeat that it's electric. Someone finally comes back out to repair it and the new guy says none of my quote makes sense since it's a gas fryer and needed none of the parts I was quoted. But I was already charged. Figured I'd swallow it and just be happy my fryer works. Then I get charged again! So i push back and after several calls get an email clarifying the error and how much I should be refunded but nothing ever comes of it. They keep lying and saying that the refund has been issued and will turn up but still nothing. So now, we have to take it to court so it doesn't keep happening to others. Avoid these guys at all costs.

Seriously? I got charged 1 month later after technician left " my boss will contact you for the quote and I come back " Never got a phone call and got charged $659.12. I called they pick up once. Then they never pick up after calling them 7 times!! Scam?

A technician came to fix my appliance but didn’t do a good job. Another one came later, looked at it again, but the problem is still not fixed. I wouldn’t recommend this company not professional at all.

We had a refrigeration emergency, and NKR came through for us. Their 24/7 service is a lifesaver for businesses like ours. The technician was skilled and courteous, and we were back up and running in no time. Excellent service every time we’ve called them.

We had been dealing with recurring issues with our ice machine until NKR stepped in. They identified the root cause and fixed it permanently. Their customer service is excellent, and the technicians are very knowledgeable. I trust them with all our kitchen equipment!

I can’t say enough good things about NKR! They’ve been servicing our kitchen equipment for years, and their work is always top-notch. Their team is reliable, friendly, and always willing to go the extra mile to ensure everything is running smoothly. They’re a true partner in our business operations.

NKR’s team is outstanding! They came out to repair our fryer and had it up and running within a couple of hours. The technician was punctual, professional, and clearly knew his stuff. It’s rare to find a company as reliable as NKR!