Clopay Corporation - Detroit Distribution Center

This review is more for Newmyer Door Inc. I got the reference from Clopay, who does not sell retail or directly to customers. John Newmyer is a fantastic resource for garage door installation. He is very knowledgeable about all Clopay products and helped us out. He told us their updated model 4300 insulated garage door is sturdy and a good option for Michigan weather, especially those living at Oakcrest Condominiums or similar properties that use this model. The previous model 4050 is still available, but more flimsy. Other companies didn't give us much information. John is professional, helpful, responsive and has an efficient team. Tyler, who works for John, is a terrific handyman. John's prices are reasonable, and he offers senior discounts when possible. Thank you John for a seamless installation of the Clopay 4300 and your support.

Absolute worst company (paired with Home Depot) to do business with. Sold me the wrong hardware for my $8,500 garage doors and failed to take any responsibility for the mishap. They refused to simply take back the unused hardware and replace it with the correct parts. Now they won’t even return my calls or emails. Avoid this company at all costs. Better off going with a local company who actually cares about their customers. You will save money in the end. You’re welcome

We ordered a Clopay door through Home Depot. Went up to Service Desk to pay. Since I’m a veteran, I was expecting a 10% Home Depot military discount. After 45 minutes of the salesman and his manager trying to apply the discount, I was told that Clopay doesn’t recognize military discounts! Imagine an American company that doesn’t recognize vets. Shameful is the only word that comes to mind.

I cannot say enough nice things about Clopay. From Dawn & Rob who answer the phones every time, always call back, always answer our questions even though we know their busy. To Kyle who is the best rep of any company we have ever dealt with to everybody we've met associated with Clopay are first-class people who run a first-class organization. Our customers love their products, our staff loves their systems and I couldn't be happier with how they've treated me and made me feel that my business is appreciated. I look forward to a long prosperous relationship with them and think anybody they bring on board to their team is lucky to be partnered with such a professional company who knows how to treat their customers. Thanks Clopay!

Clopay is a joke. Don't waste your time dealing with this joke of a company. They are against customer service.

Came with cash in hand They told me to order from the local dealer Bought from genie instead

I am a garage door company that has to jump thu hoops to get products from this company