Complete Restoration

I had a flood restoration done by Complete Restoration, and they did an outstanding job. The difference compared to another company I used three years ago was like night and day — Complete Restoration was faster, more thorough, and much more professional. They communicated clearly throughout the process and made sure everything was completely dry and restored properly. I highly recommend them for anyone dealing with water damage!

Be careful with this company. "Completed" mitigation of mold from a water leak. Argued with me along the way and refused to inspect or mitigate areas of home owners concern. After they "complete" their work, our kiddo became ill with respiratory issues. We ended up cutting open the wall and found a tremendous amount of mold and water damage in the exact areas we pointed them to. Not only do we find their work to be sub par, negligent but also unprofessional. ALWAYS make sure you as the home owner verify the work done by this company… I have since contacted them and they are playing the go around by passing me to the previous owner who passed me back to them. They did come by to the house, apologized and saw the photographic evidence of issues they left, somewhat took responsibility, but are currently playing the blame game between insurance companies, their legal, previous owners etc… All in all, had they simply checked the area of concern from the get go, they would have found the mold and had it taken care of. Negligence impacts the families of home owners and should not be taken lightly especially when the negligence is willful.

We've used this company twice when our upstairs neighbor flooded our apartment. Complete Restoration was friendly, clean, and worked well with our insurance company. I do wish they were more communicative, efficient, and thorough. They can be hard to reach/don't return calls quickly. And we were out of our unit for 3 months waiting for them to finish the first time. Since we moved back in we have found multiple spots that they missed (warped/cracked walls in the closets). They do a walk through at the end of the job, so make sure you look in every nook and cranny. Would I recommend? Maybe. But guess what! Our neighbor did it again, and we're going with someone else because Complete Restoration hasn't called us back.

Margarito and Justin were awesome! They were friendly, professional, and efficient. They did an amazing job remodeling our bathroom/bedroom closet after we found mold. We are very pleased with their work! Would highly recommend (See "before", "during", and "after" photos)

Complete Restoration was so easy to work with! We had a water leak at a rental property that had been dripping for a long time, unseen. We had to do a mold test before we could proceed with the restoration, and Complete Restoration was so quick and easy to work with! They had our mold test done and results emailed to us within a week. I would highly recommend!

I would not use anyone else for my home repairs. They are quick, responsive but most importantly, they do a great job. We had a scheduling problem and these guys handled it like a dream. So professional.

I want to say that our experience with Julian was fantastic. Even if your insurance company has a different preferred vendor, I would highly recommend using Complete Restoration for mitigation services. When we ran into a problem, Julian made sure we were taken care of. I was also impressed with Joseph, who was the person who came back to check on how things were drying.