SERVPRO of North Central Colorado Springs

I manage rental units and had discovered a severe steam leak under one of my units. Had plumbers fix the leak and began demolition. During demolition I discovered mold growth in the wood and saturated wood. Called Travis and he had an estimator out in less than 2 hours. The estimator tested the wood and confirmed moisture and mold. Jordan was on site and had a crew assembled in less than one hour! Labor that would have taken me 2 days was completed by Servpro in less than 4 hours. They were polite, respectful, clean and did the job with utmost care. Would highly recommend to anyone with water damage. They did everything I asked!

9/18/20 - Update to my last review, I had to call SERVPRO again! I came home last Friday from work to a leaking pipe and water trapped between my 1st floor and basement. When they advertise emergency response they mean it, I called and Austin made arrangements to get drying equipment out ASAP to my house. It was dry by Monday and saved me THOUSANDS of dollars from having to file an insurance claim. Kudos to this company!! Excellent communication, quick response, personable staff. Would definitely recommend them if you are going through an emergency.

Jordan was great. He was at our house w/in 24 hours & kept us updated daily on the progress after a storm caused water damage. Daily check ins on the progress. Great experience I would definitely recommend them.

We have used SetvPro several times at this point for water damage incidents for multiple large condo complexes we manage. Austin Green is truly a pleasure to work with. He and his team are so responsive and professional. I really trust his judgment in taking care of whats needed to best resolve the situation. From large jobs to small they have always taken great care of us. Highly recommended!

Had an awesome experience today with Craig and Yohanni! They were very friendly and detail oriented.

Phenomenal experience working with this team.. Jordan, Brittany, Jake, & others set the bar incredibly high in their communication, integrity, expertise, and execution. I highly recommend their services if necessary and would ask for any of the aforementioned.

My in-laws had a leaking water supply line that resulted in a serious mold problem under sink, cabinets and in walls. SERVPRO of North Central Colorado Springs was recommended to me by their insurance broker and I gave Austin a call. He was able to show up quickly and get an estimate in the works. I also explained to him that my in-laws were elderly with the health issues and lived on a fixed income so a very expensive remediation process would be financially difficult for them. Austin explained some things that I could do to prep the area for his team that saved me almost half off the original estimate of the job! I was extremely pleased with the work done by the SERVPRO team and the excellent level of customer service I received throughout the process. They were punctual, worked quick and efficiently and answered all questions throughout the job. I would highly recommend Austin and the rest of his team to my friends and family. Thank you guys!